Nip Impressions logo
Fri, Mar 29, 2024 02:16
Visitor
Home
Click here for Pulp & Paper Radio International
Subscription Central
Must reads for pulp and paper industry professionals
Search
My Profile
Login
Logout
Management Side

Action, not words

Last week we asked:


1. I call your work phone. You do not answer and it rolls over to voice mail. What will I hear?

83.3% A greeting from you asking me to leave a message and you will get back to me as soon as possible

00.0% An automated voice that says leave a message (your number)

00.0% An Automated voice saying "mailbox full"

00.0% Other:

>We don't have voice mail. A real person will answer the phone.

>A greeting asking to leave a message and will get back as soon as possible but also my phone number is assistance is needed immediately.

2.  If in the first question, I heard "A greeting from you asking me to leave a message and you will get back as soon as possible", when will you call me back?

66.7% Usually within an hour or so

33.3% Same day

3. When you go away for a few days, you set up an automatic response on your email saying you will be away. That response...

16.7% ...will say you will be gone until (date)

25.0% ...will say you will be gone but (person) is taking your calls

58.3% ...will say you will be gone and has your cell number for emergencies

00.0% is still in place although you have been back for months

16.7% Other:

>I don't set up an automatic response. I read and respond to my email almost daily no matter where I am

>I will check messages so there is no need for the auto response.

4. You work for me. I call you in, give you an assignment that will require you to look up a couple of data points, get a couple of vendor prices, do a few calculations and produce a small writeup. You leave without us sayiing when it is due. You think...

25.0% I'll get this knocked out by tomorrow

08.3% I can get this done this week

00.0% I'll plan to complete this in a couple of weeks

00.0% I'll put this on my todo list

00.0% You give no thought to the schedule and throw it in the pile on your desk

58.3% You immediately turn around, come back to my office and ask me when I would like this completed

08.3% Other:

Start it the same day and finish it if possible

Thank you for your responses.

This week's quiz is here.

Want to get a jump on the surveys? Follow me on twitter, where they are posted early. You can do this here. (note: all respondents are confidential; the software is programmed in such a way that neither we nor anyone else can determine who responded)

 

###

Want to be heard on other subjects? Be sure to watch for "Paperitalo Second Tuesday Surveys."

More...


 


 Related Articles:


 


Powered by Bondware
News Publishing Software

The browser you are using is outdated!

You may not be getting all you can out of your browsing experience
and may be open to security risks!

Consider upgrading to the latest version of your browser or choose on below: